How can we assist you today?
Reach out to our specialized department inboxes directly. Whether it is technical troubleshooting, billing & tax receipts, instant file delivery, or legal licensing inquiries, our teams guarantee a response within 24 hours.
Direct Department Inboxes
Contact our specialized teams directly for the fastest resolution.
Asset implementation, technical troubleshooting, account access, and general questions.
Razorpay transactions, GST tax invoices, refund processing, and duplicate charge reviews.
Instant Cloudflare R2 download links, file extraction help, rate limit resets, and missing assets.
Commercial licensing terms, DPDPA 2023 / GDPR privacy rights, copyright & DMCA notices.
Dispatch an In-App Message
Select your intended department to automatically route your inquiry.
Headquarters Node
Patna, Bihar, India
Prontly Technologies — Digital Asset Marketplace Operations
Response Window
Mon — Sat (10:00 — 19:00 IST)
Urgent download & payment inquiries are monitored 24/7.
Resolution SLA
Guaranteed 24-Hour Reply
Every ticket receives personalized engineer attention.
Instant Order & Vault Recovery
Lost your download link or need immediate invoice retrieval? Email our automated delivery node with your registered checkout email:
Contact delivery@store.prontly.in